Privacy Policy | Ryzoro LLC

Who we are

Ryzoro LLC ("Ryzoro," "we," "us," or "our") operates the website at https://ryzoro.com and provides web design, local SEO, content writing, social media, and business automation services. This policy applies to information collected through this website, including its forms and contact methods.

Information we collect

Information you give us. When you fill out a contact or quote form, request a growth audit, or email or call us, we collect the details you choose to share. This typically includes your name, email address, phone number, business name, the service you are interested in, and the contents of your message.

Information collected automatically. When you visit the site, the following information is collected automatically:

Server logs. Our hosting environment logs standard technical data, such as your IP address, browser type, device type, referring page, and the pages you view. This helps keep the site secure and working properly.
Site analytics and session recordings. We use Plerdy, a website analytics service, on every page. It collects the pages you view, the page that referred you, campaign tags in links, clicks, scrolling, mouse movement, time on page, page errors, your browser, operating system, device type, screen size, and approximate country. It also creates session recordings, which are a reconstruction of how a visitor moves through and interacts with our pages. They are not video of you or your screen. Plerdy states that values typed into form fields are masked in your browser before they are sent, and that password, email, phone, name, and address fields are always masked.
Web fonts. Our pages load fonts from Google Fonts. When the fonts load, Google receives your IP address and basic browser information.

For details on the cookies and similar technologies these tools use, see our Cookie Policy.

Notice of session recording

By using this website, you understand and agree that your interactions with our pages, including clicks, scrolling, mouse movement, and navigation, are recorded by our analytics provider. We use this information to respond to you, understand how the site is used, fix problems, and improve the site. If you do not want your visit recorded, you can use a browser setting or extension that blocks third-party scripts, or contact us by phone or email instead of using the site.

How we use your information

We use the information we collect to:

Respond to your inquiries and provide the growth audit, quotes, or services you request.
Communicate with you about your project, account, or questions.
Understand how visitors use the site, find and fix errors, and improve our pages.
Operate, maintain, and secure our website and services.
Send service updates and, where you have agreed, occasional information about our offerings. You can opt out of marketing messages at any time.
Meet legal, tax, and recordkeeping obligations.

How we share information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share personal information only in these situations:

Service providers. We use third parties that process information on our behalf to run the site and our business. These are our website hosting provider; Plerdy (site analytics and session recordings, with data hosted in Germany according to Plerdy); Static Forms (delivers contact and quote form submissions to our email); Google (web fonts); and our email provider. They may use your information only to provide their services to us.
Legal reasons. We may disclose information if required by law, subpoena, or government request, or to protect the rights, property, or safety of Ryzoro, our clients, or others.
Business transfers. If Ryzoro is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Tracking across other websites and Do Not Track

We do not run advertising on this site, and we do not allow third parties to use it to collect information about your activities over time and across other websites for advertising. Our analytics provider collects information about your use of this site on our behalf, as described above.

Some browsers send a "Do Not Track" signal. Because there is no common standard for how websites should respond to these signals, our site does not change how it operates when it receives one.

Data retention

We keep information you send us for as long as needed to respond to your inquiry, provide our services, and meet our legal and business obligations. Analytics data and session recordings are deleted automatically on our analytics provider's retention schedule. When information is no longer needed, we take reasonable steps to delete or de-identify it.

Your rights and choices

You may ask to review the personal information we hold about you, correct it if it is inaccurate, or ask us to delete it. To make a request, email hello@ryzoro.com or call (702) 509-6367. We may need to confirm your identity before acting on a request. We will not treat you differently for making a request.

California residents. You may use the review, correction, and deletion process above. We do not sell your personal information or share it for cross-context behavioral advertising.

Nevada residents. We do not sell covered information as defined in Nevada law. You may still submit a verified request directing us not to sell your covered information by emailing our designated request address, hello@ryzoro.com. We will respond within 60 days.

How we protect your information

We use reasonable administrative and technical safeguards to protect the information we collect. No method of transmission over the internet or method of storage is completely secure, so we cannot guarantee absolute security.

Children's privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, please contact us and we will delete it.

Links to other sites

Our website may link to third-party sites and tools that we do not control. This policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to read the privacy policy of any site you visit.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. If we make a material change, we will also post a notice of the change on this page. Your continued use of the site after changes are posted means you accept the updated policy.

Contact us

If you have questions about this policy or your information, contact us at:

Ryzoro LLC
Laughlin, NV
Email: hello@ryzoro.com
Phone: (702) 509-6367